Privacy Policy

Effective Date: October 26, 2023

This Privacy Policy describes how Aurora Studios ("we," "us," or "our") collects, uses, and shares personal information of users of our website, www.aurorastudios.com (the "Site") and our services related to visual effects, animation, and post-production (the "Services"). Please read this Privacy Policy carefully. By using the Site or Services, you agree to the collection, use, and sharing of your information as described in this Privacy Policy.

1. Data Collection

We collect several types of information from and about users, including:

  • Information You Provide Directly: We collect information you provide when you contact us through our Site, request a quote, subscribe to our newsletter, or otherwise interact with us. This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide. For example, when using the Contact Us form, you are required to provide your name and email so we can respond to your inquiries.
  • Automatically Collected Information: When you access or use our Site, we automatically collect certain information about your device and usage. This information may include your IP address, browser type, operating system, referring URLs, device identifiers, pages visited, and the dates/times of your access. We use technologies like cookies and web beacons to gather this information.
  • Cookies and Similar Technologies: We use cookies, web beacons, and other technologies to collect information about your browsing activities over time and across different websites. Cookies are small text files that are stored on your device. Web beacons are small electronic images that may be used on our Site or in our emails. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Site. For detailed information about the specific cookies we use, please refer to our Cookies Policy.

2. Data Usage

We use the information we collect for various purposes, including:

  • Providing and Improving Our Services: To provide the Services you request, process your requests, and improve our Site and Services. This includes analyzing how users interact with our site to identify areas for improvement and to tailor content to better meet user needs.
  • Communicating with You: To respond to your inquiries, provide customer support, send you newsletters and marketing communications about our Services that may interest you. You can opt-out of receiving marketing communications at any time by following the unsubscribe instructions included in those emails.
  • Personalizing Your Experience: To personalize your experience on our Site, such as showing you content that is relevant to your interests. This may involve using cookies to remember your preferences and settings.
  • Analytics and Research: To analyze trends, track user movement, and gather demographic information about our user base as a whole. This data is used to understand how our services are being used and to inform our marketing strategies.
  • Legal Compliance: To comply with applicable laws, regulations, and legal processes. For example, we may be required to disclose personal information in response to a court order or subpoena.

3. Data Security

We take reasonable measures to protect the information we collect from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. These measures include:

  • Encryption: Using encryption to protect sensitive information transmitted online. For example, we use HTTPS to secure the transmission of data between your browser and our servers.
  • Access Controls: Limiting access to personal information to authorized personnel only. Our employees are trained on the importance of data privacy and security.
  • Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities. We engage third-party security experts to conduct these assessments.
  • Physical Security: Implementing physical security measures to protect our facilities and data centers.

While we strive to protect your personal information, no method of transmission over the Internet or method of electronic storage is 100% secure. Therefore, we cannot guarantee its absolute security.

4. Sharing of Information

We may share your information with third parties in the following circumstances:

  • Service Providers: We may share your information with third-party service providers who assist us with providing and improving our Services, such as hosting providers, email marketing providers, and analytics providers. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.
  • Business Transfers: If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you via email and/or prominent notice on our Site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a valid legal request, such as a subpoena or court order.
  • Protection of Rights: We may disclose your information when we believe it is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.

5. Your Choices

You have certain choices regarding your personal information:

  • Access and Correction: You may request access to the personal information we hold about you and request that we correct any inaccuracies. To make such a request, please contact us at [email protected].
  • Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those emails or by contacting us at [email protected].
  • Cookies: You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Site. Please see our Cookies Policy for more information.

6. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Children's Privacy

Our Site and Services are not directed to children under the age of 13, and we do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at [email protected].

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Effective Date" at the top of this Privacy Policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Site or Services after the posting of changes constitutes your acceptance of such changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Aurora Studios
Attn: Privacy Officer
1200 5th Avenue, Suite 1800
Seattle, WA 98101
Email: [email protected]
Phone: (206) 555-1212